Ramon Smart

Commander
DISC Type : D

Sr Manager Global IT Operations at Wiz

Twickenham, England, United Kingdom

Overview

Ramon Smart is a seasoned IT leader with over a decade of experience, currently serving as the Senior Manager of Global IT Operations at Wiz. A CISSP holder and graduate of Mercy University, he specializes in building scalable, automated infrastructure for hyper-growth companies in the cloud security sector.

Outside of his technical leadership, Ramon appears to be a family-oriented individual who appreciates a positive company culture. He has shared his gratitude for thoughtful, people-first gestures from his employer, including holiday gifts for his family and even their dog.

Before joining Wiz, he was a customer of the platform, giving him a unique perspective on the product.

Personality Overview

Candid & Clear

Strong-Willed

Decisive

They respond better to strong and respectful interactions.  They like to be in a position where they can control the conversation and terms. They like to act fast and expect others to do the same.

Topics They Care About

Global IT Operations
He leads global IT operations at Wiz and previously held similar roles at HackerRank and SundaySky, focusing on unifying regional support into a 24/7 global engine.
Automation-First Mindset
His strategic focus is on automating repeatable processes and using data-driven insights to build resilient and scalable infrastructure that powers hyper-growth.
Cloud Security
As a leader at a top cloud security company and a CISSP holder, he has a deep-rooted interest in security frameworks and vulnerability management.

Media Appearances

Ramon has no verified media appearances

Work History

3-2025
Sr Manager Global IT Operations at Wiz
10-2023 - 2-2025
Head of Global IT Operations & Security at HackerRank
11-2022 - 10-2023
Manager Global IT Operations at HackerRank
8-2020 - 12-2022
Head of IT Operations, Support & Procurement at SundaySky
8-2017 - 8-2020
Information Technology Operations Manager at SundaySky

Education

9-2015 - 12-2017
Master of Science (M.S.) from Mercy University
5-2013 - 7-2015
Bachelor of Science (B.S.) from Mercy University

More Information

Social Presence :

Prographics :

Exp : 20 Location : Twickenham, England, United Kingdom Job Level : Middle Designation : Sr Manager Global IT Operations at Wiz
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Insights For Selling To Ramon

During A Call Or A Meeting

DO's

  • Objectively showcase the impact that your product creates
  • Speak about competitive differentiation that your product offers
  • Refer to testimonials from well-known industry leaders

DONT's

  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ramon is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Ramon

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Ramon move?

  • They can take decisions very fast if you manage to convince them.
  • Can Ramon take some risk or not?

  • The risks don’t matter much to them.

You And Ramon

Personality Compatibility


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