Ramsha Idrees

Energizer
DISC Type : I

Senior ServiceNow Developer (Lead) / Consultant at Cask NX

Lakeland, Florida, United States

Overview

Ramsha Idrees is a Senior ServiceNow Architect and Developer with over 12 years of experience optimizing enterprise solutions. Her expertise spans ITSM, ITOM, GRC, and SecOps, with a track record of leading full lifecycle implementations at companies like Cask NX, Cedars-Sinai, and Wells Fargo.

Ramsha engineered complete Third-Party Risk Management (TPRM) workflows in ServiceNow, automating vendor risk assessment, control monitoring, and audit evidence collection from the ground up.

Personality Overview

Full Of Energy

Big Picture Person

Informal

They are not always early adopters but can be pursuaded by leveraging strong relationships.  They are really good at seeing what the long-term impacts of their decisions could be. They are always positive and upbeat, so take their promises with a pinch of salt.

Topics They Care About

Enterprise ServiceNow Solutions
Her 12+ year career focuses on architecting and developing scalable ServiceNow solutions across ITSM, ITOM, GRC, and SecOps for large organizations.
Third-Party Risk Management
She has hands-on experience engineering end-to-end TPRM workflows, automating vendor risk assessment, control monitoring, and audit processes within ServiceNow.
IT Operations Automation
Specializes in delivering proactive monitoring and infrastructure automation using ITOM, Flow Designer, and integrations with tools like SolarWinds, Splunk, and SCOM.

Media Appearances

Ramsha has no verified media appearances

Work History

5-2020
Senior ServiceNow Developer (Lead) / Consultant at Cask NX
4-2017 - 5-2020
ServiceNow Consultant & Developer at Cedars-Sinai
3-2015 - 4-2017
Lead ServiceNow Developer & Integration at Wells Fargo
2-2013 - 3-2015
ServiceNow Developer & Administrator at Caterpillar Inc.
1-2012 - 2-2013
Frontend Developer & UI Developer at The Keyholding Company

Education

Ramsha has no verified education history

More Information

Social Presence :

Prographics :

Exp : 14 Location : Lakeland, Florida, United States Job Level : Mid-senior Designation : Senior ServiceNow Developer (Lead) / Consultant at Cask NX
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Insights For Selling To Ramsha

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Do some small talk, ask them how things are going on their side
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.

DONT's

  • Don’t be too formal, focus on building comfort and trust
  • Avoid overloading them with too much detail
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ramsha is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Ramsha

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Ramsha move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Ramsha take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Ramsha

Personality Compatibility


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