Ramya Devara

Examiner
DISC Type : cs

service operations expert at Novartis India

Andhra Pradesh, India

Overview

Ramya Devara is a Manager in DDIT - Knowledge Management at Novartis India, with deep expertise in technical communications and content strategy. She is a certified Scrum Master and WalkMe professional, skilled in creating user-centric documentation and in-product guidance for agile environments. She is an alumna of Bishop Heber College, Trichy.

Ramya is a passionate advocate for female leadership within the technology sector. She actively supports the empowerment of women in IT, championing organizations that foster their growth and create more opportunities for strong female leaders.

She recently completed a certification in Microsofts Copilot, showing a keen interest in leveraging AI for business productivity.

Personality Overview

Tough To Convince

Process Oriented

Status Quo Seeker

They tend to be clear about their needs and limitations and are unlikely to promise too much.  Being observant comes to them naturally. They are always well-planned and adopt a systematic approach.

Topics They Care About

Knowledge Management
Currently leads the Knowledge Management team at Novartis, focusing on organizing and disseminating information effectively.
Technical Communication
Has an extensive background as a technical writer and content specialist at companies like Zenoti and Ezesof, and actively recruits for these roles.
AI Productivity Tools
Demonstrates a proactive interest in AI's business applications, recently completing a course on Microsoft Copilot to stay current with emerging technologies.

Media Appearances

Ramya has no verified media appearances

Work History

9-2020
service operations expert at Novartis India
12-2018 - 8-2020
Senior Content Specialist at Zenoti
5-2017 - 9-2018
Technical Communications Specialist at Ezesoft
4-2014 - 4-2017
Technical writer at Cognizant
3-2013 - 4-2014
Senior Content Writer at Udyog Software (India) Ltd.

Education

Ramya has no verified education history

More Information

Social Presence :

Prographics :

Exp : 12 Location : Andhra Pradesh, India Job Level : N/A Designation : service operations expert at Novartis India
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Insights For Selling To Ramya

During A Call Or A Meeting

DO's

  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Expect them to be slow and cautious, encourage them to ask more questions

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ramya is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Ramya

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Ramya move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Ramya take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Ramya

Personality Compatibility


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