Raquel A.

Critic
DISC Type : C

Head of IT & Digital Operation at Enagás

Madrid, Community of Madrid, Spain

Overview

As the Head of IT & Digital Operation at Enagás, Raquel leads teams focused on cloud platforms, IT networking, and cybersecurity operations. An Electronics Engineering graduate from Universidad Politécnica de Madrid, she has deep expertise in managing critical digital and IT services for the energy sector.

Raquel is passionate about fostering innovation and collaboration within her company. She actively participates in events to promote STEM careers for young people, shares insights from technical exchanges with other firms, and supports internal initiatives like hackathons to drive new ideas and teamwork.

She has served as a facilitator in her companys internal hackathon, helping guide teams.

Personality Overview

Information Seeker

Objective Thinker

Critic

Unless the value is proven by data, they are unlikely to value fancy features.  It is very likely that they will negotiate pricing or other important terms. They like to take decisions independently and do not seek others' support often.

Topics They Care About

Digital Operations
Leads the operation of cloud (IaaS, SaaS, PaaS) and on-premise platforms, which is central to her role at Enagás.
Cybersecurity
Her responsibilities explicitly include managing cybersecurity operations, a critical function in the national energy infrastructure.
Corporate Innovation
Showcases a commitment to innovation by participating as a facilitator in an internal company hackathon.

Media Appearances

Raquel has no verified media appearances

Work History

4-2023
Head of IT & Digital Operation at Enagás
1-2015 - 5-2023
IT Operation Manager at Enagás
12-2007 - 12-2014
IT Release SW Manager at Enagás
5-2002 - 12-2007
Senior SAP Basis Consultant at Enagás
3-1999 - 3-2002
Senior Unix Consultant at Capgemini

Education

1992 - 1996
Electronics engineering Degree from Universidad Politécnica de Madrid
Programa Desarrollo Directivo from IESE Business School

More Information

Social Presence :

Prographics :

Exp : 28 Location : Madrid, Community of Madrid, Spain Job Level : Mid-senior Designation : Head of IT & Digital Operation at Enagás
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Insights For Selling To Raquel

During A Call Or A Meeting

DO's

  • Tell them what ROI they can expect
  • Don’t forget to mention how you compare to competition on both features and pricing
  • Keep some extra margin while sharing pricing, they are likely to negotiate later

DONT's

  • Don’t try too hard to build a relationship with them
  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Do not use very emotional or colorful language

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Raquel is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Raquel

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Raquel move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Raquel take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Raquel

Personality Compatibility


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