RAVI KUMAR RAJ

Questioner
DISC Type : c

Principal Site Reliability Engineer at Oracle India Private Limited, Bangalore, Karnataka.

Bengaluru, Karnataka, India

Overview

Ravi Kumar Raj is an Oracle and VMware certified IT professional with over 14 years of experience specializing in cloud infrastructure, virtualization, and datacenter operations. As a Principal Site Reliability Engineer at Oracle, he leads the Oracle Cloud VMware Solutions infrastructure across the JAPAC and EMEA regions. He holds a B. TECH from West Bengal University of Technology.

He developed operational tools at Oracle that resulted in a 20% reduction in system downtime.

Personality Overview

Systematic

Cautious & Analytical

Price-Sensitive

They prefer to fully evaluate every situation.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Hybrid Cloud Infrastructure
He leads Oracle Cloud VMware Solutions infrastructure across JAPAC and EMEA and holds advanced VMware certifications (VCIX, VCAP, VCP), showing deep expertise in this area.
Operational Excellence
His profile highlights a proven track record in optimizing service delivery, improving SLA compliance, and enhancing system performance through automation and strategic planning.
Service Delivery
He has a history of achieving measurable improvements in customer satisfaction (CSAT) and has led customer escalations, achieving over 90% CSAT for complex incidents.

Media Appearances

RAVI has no verified media appearances

Work History

2-2023 - 9-2025
Principal Site Reliability Engineer at Oracle India Private Limited, Bangalore, Karnataka.
6-2013 - 2-2023
Staff Technical Support Engineer at VMware
6-2013 - 2-2023
Senior Technical Support Engineer at VMware
11-2010 - 3-2013
Enterprise TechSupport Senior Associate at Dell SonicWALL

Education

8-2006 - 7-2010
B.TECH. from West Bengal University of Technology, Kolkata

More Information

Social Presence :

Prographics :

Exp : 14 Location : Bengaluru, Karnataka, India Job Level : N/A Designation : Principal Site Reliability Engineer at Oracle India Private Limited, Bangalore, Karnataka.
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Insights For Selling To RAVI KUMAR

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t overhype the product/pitch, keep it measured
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with RAVI KUMAR is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from RAVI KUMAR

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will RAVI KUMAR move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can RAVI KUMAR take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And RAVI KUMAR

Personality Compatibility


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