Ray Zeng in

Ray Zeng

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Head of Machine Learning, Operations and Shared Service IT at HSBC
📍 Hong Kong SAR

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

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Experience
28 Years
Current Role
Head of Machine Learning, Operations and Shared Service IT
Job Level
Mid-senior
Location
Hong Kong SAR
Personality Overview

How Ray shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Ray cares about

Strategic Priorities
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Career

Work history

12-2017
Head of Machine Learning, Operations and Shared Service IT
HSBC
7-2016 - 11-2017
Chief Architect for Global Operations
HSBC
2-2013 - 6-2016
Global Head of Product Engineering, Global Utilities (BPM, ECM, CCM, RPA)
HSBC
12-2010 - 1-2013
Senior Development Manager - Global Wealth Management IT
HSBC
1-2010 - 11-2010
IT Manager - UK Mortgage Transformation Program
HSBC
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2001 - 2003
MBA
The University of Hong Kong
1997 - 1999
Master of Science - Information Engineering
The Chinese University of Hong Kong
1993 - 1996
Bachelor of Science (B.Sc.)
The University of Hong Kong
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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