Referika Rahmi in

Referika Rahmi

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Customer Experience Manager at Macy's
📍 New York, New York, United States

Referika is a stakeholder engagement and communications leader with over 15 years of global experience in technology and nonprofit sectors. As a Customer Experience Manager at Macys, she leverages her expertise in marketing strategy, partnership development, and project management. She holds both a BA and MA from the University of Indonesia.

She is passionate about aligning business objectives with social impact, a focus she honed during nearly a decade at Greenpeace Southeast Asia. Her work often involves facilitating consensus and developing donor relationships to address issues like climate change. She is fluent in Indonesian and conversational in French.

Unique fact: She built a high-net-worth individual donor program from the ground up as the sole team member at Greenpeace Southeast Asia.

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Experience
1 Years
Current Role
Customer Experience Manager
Job Level
Middle
Location
New York, New York, United States
Personality Overview

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Priorities

Topics Referika cares about

Customer Experience
Currently a Customer Experience Manager at Macy's, focused on shaping unforgettable moments and leading sales teams to exceed loyalty and sales goals.
Nonprofit Fundraising
Managed a donor program at Greenpeace that generated $150K in revenue and received an Indonesia Fundraising Award for "Best Fundraising by an International Organization".
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Career

Work history

10-2025
Customer Experience Manager
Macy's
6-2025
Supporter Relations Senior Coordinator
Greenpeace Southeast Asia
Supporter relations coordinator
Greenpeace Southeast Asia
Senior Consultant
Occam Komunikasi Indonesia
Communications and Marketing Specialist
PT HM Sampoerna Tbk
In the press

Media appearances

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Education
Master of Arts (MA)
University of Indonesia
Bachelor of Arts (BA)
University of Indonesia
Social presence
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Behavioral profile

DISC profile (public)

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