Renee Ilaria

Examiner
DISC Type : cs

Global IT Director, Voice and Contact Center at Johnson & Johnson

Atlantic Highlands, New Jersey, United States

Overview

Renee has no verified overview

Personality Overview

Late Adopter

Unexpressive

Tough To Convince

They do not like taking risks at all and go for proven options in the end.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. They tend to be clear about their needs and limitations and are unlikely to promise too much.

Topics They Care About

Renee has no verified topics they care about

Media Appearances

Renee has no verified media appearances

Work History

11-1994 - 12-2024
Global IT Director, Voice and Contact Center at Johnson & Johnson
6-1994 - 11-1994
Technical Writer at Teleport Communications Group
9-1988 - 6-1994
System Engineer at Bell Atlantic

Education

1982 - 1987
Bachelor of Science (B.S.) from Rutgers University

More Information

Social Presence :

Prographics :

Exp : 36 Location : Atlantic Highlands, New Jersey, United States Job Level : N/A Designation : Global IT Director, Voice and Contact Center at Johnson & Johnson
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Insights For Selling To Renee

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • Ask them which other stakeholders would be important for this purchase decision
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't be very accepting if that is your natural style, stay firm
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Renee is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Renee

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Renee move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Renee take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Renee

Personality Compatibility


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