Rhonda Thompson in

Rhonda Thompson

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Assocoate Director Channel Operations Support at Optus
📍 Greater Sydney Area, Australia

Rhonda Thompson is the Associate Director of Channel Operations Support at Optus, with a long history in the telecommunications industry. She specializes in business process improvement, IT strategy, and vendor management, with a focus on enhancing retail operations through stable IT platforms.

She is an expert in managing Robotic Process Automation (RPA) development to streamline operations and reduce handling times.

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Experience
28 Years
Current Role
Assocoate Director Channel Operations Support
Job Level
Mid-senior
Location
Greater Sydney Area, Australia
Personality Overview

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Priorities

Topics Rhonda cares about

Process Automation
Manages RPA development to streamline business processes and decrease average handling time for retail operations.
Retail Operations
Focuses on ensuring all systems, processes, and products within Optus retail stores work effectively to maximize sales and financial performance.
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Career

Work history

8-2021
Assocoate Director Channel Operations Support
Optus
8-2016 - 9-2020
Senior Manager Retail Operations Systems and Support
Optus
8-2011 - 8-2016
Finance and IT Support Manager
Optus
7-2010 - 8-2011
Business Analyst
Virgin Mobile Australia and Singtel Optus
2010 - 2011
Business Analyst
Singtel Optus
In the press

Media appearances

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Education
Education details unavailable
Holy Cross College Woollahra
Social presence
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Behavioral profile

DISC profile (public)

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