Ricardo (Ric) M. in

Ricardo (Ric) M.

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Director of Customer Support, EMEA at Klaviyo
📍 Dublin, County Dublin, Ireland

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

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Experience
18 Years
Current Role
Director of Customer Support, EMEA
Job Level
Mid-senior
Location
Dublin, County Dublin, Ireland
Personality Overview

How Ricardo shows up

Communication Style
Decision Approach
Work Preference

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Priorities

Topics Ricardo cares about

Strategic Priorities
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Career

Work history

8-2025
Director of Customer Support, EMEA
Klaviyo
12-2024 - 7-2025
Head of Partner Support (Vendor/BPO Operations)
Personio
10-2022 - 12-2024
Head of Customer Support
Personio
6-2022 - 9-2022
Relocation
Career Break
7-2021 - 5-2022
Senior Manager, Global Support - Billing Support
LinkedIn
In the press

Media appearances

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Education
Advanced Diploma in Spanish
Cervantes Institute
Advanced Diploma in Project Management
Communications and Management Institute
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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