Richard De Haast in

Richard De Haast

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Chief Executive Officer at SCALABRINI VILLAGE LTD
📍 Chatswood West, New South Wales, Australia

Richard de Haast is a customer-centric CEO at SCALABRINI VILLAGE LTD with extensive experience leading service industry transformations in aged care, retirement, and hospitality across Australia, New Zealand, and South Africa. A graduate of the University of Aucklands MBA program, he is recognized for his principled leadership. Colleagues describe him as agile, strategic, and a natural leader.

Originally trained as a human rights lawyer in South Africa, Richard is passionate about making a positive impact and supporting vulnerable people. This mission extends into his personal advocacy for community and faith-based initiatives, where he focuses on enriching the lives of older adults and creating inclusive, supportive environments for his staff and residents.

Unique fact: In his early life, Richard spent two years training to be a Catholic priest and was once jailed overnight in Cape Town for participating in a human rights protest march.

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Experience
33 Years
Current Role
Chief Executive Officer
Job Level
Leadership
Location
Chatswood West, New South Wales, Australia
Personality Overview

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Priorities

Topics Richard cares about

Staff Retention
He is passionate about creating a supportive workplace culture, achieving a 9% staff turnover rate—well below industry averages—through initiatives like migrant sponsorship programs.
Customer-Centric Care
A core philosophy in his career, he champions a "person-centred" approach, ensuring residents' dignity, choice, and sense of community are prioritized in aged care.
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Career

Work history

3-2022
Chief Executive Officer
SCALABRINI VILLAGE LTD
4-2021 - 3-2022
Director Seniors Living
Churches of Christ in Queensland
9-2020 - 4-2021
Director Seniors Care
Churches of Christ in Queensland
8-2018 - 6-2020
National Director / Chief Executive Officer (Residential Aged Care / In Home Care / Retirement)
The Salvation Army Aged Care Plus
4-2018 - 8-2018
Head of Customer Episode Delivery : Customer Transformation (Health Insurance)
Bupa Australia & New Zealand
In the press

Media appearances

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Education
2011 - 2012
MBA
University of Auckland
2017 - 2017
Asialink Business Leadership Programme
Asialink Business
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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