Richard Deans

Energizer
DISC Type : I

Director of Operations at Metpro

Birmingham, England, United Kingdom

Overview

Richard Deans is a seasoned Operations Director with a background in the automotive and FMCG sectors. His career is marked by a focus on operational excellence, strategic thinking, and implementing change management programs. He holds a certification in Six Sigma, underscoring his expertise in lean processes and manufacturing principles.

His experience includes managing budgets, leading teams, and overseeing large-scale operational changes. His skills in real estate development projects suggest a unique breadth of knowledge beyond traditional manufacturing operations.

Personality Overview

Enthusiastic

Believer

Relationship Oriented

They are friendly, approachable and love to make new connections.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are really good at seeing what the long-term impacts of their decisions could be.

Topics They Care About

Operational Excellence
This is a recurring theme and listed skill across his senior roles at Metpro, Gledhill, and CHEP, indicating a core professional focus.
Change Management
Listed as a key skill in multiple previous roles, suggesting extensive experience in leading organizational transformation and change programmes.
Lean Manufacturing
He is certified in Six Sigma and lists "Lean Processes" as a skill, highlighting his focus on efficiency and waste reduction in manufacturing.

Media Appearances

Richard has no verified media appearances

Work History

1-2025
Director of Operations at Metpro
9-2022 - 2-2025
Operations Director at Dunlop Suspension Systems
8-2018 - 9-2022
Head Of Operations at Gledhill
9-2016 - 8-2018
General Manager at CHEP
7-2015 - 8-2016
Division Manager at Oleo International

Education

8-2018 - 8-2018
Education details unavailable from NEBOSH
8-2017 - 8-2018
Six sigma from Leanscape

More Information

Social Presence :

Prographics :

Exp : 15 Location : Birmingham, England, United Kingdom Job Level : Mid-senior Designation : Director of Operations at Metpro
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Insights For Selling To Richard

During A Call Or A Meeting

DO's

  • Do some small talk, ask them how things are going on their side
  • Talk anecdotally about the customer experience that your product offers
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.

DONT's

  • Avoid cutting into their flow
  • Don’t assume a yes just because they have not said no
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Richard is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Richard

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Richard move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Richard take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Richard

Personality Compatibility


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