Richelle Cox

Observer
DISC Type : ic

President | COO at Arrowlytics

Wilmington, North Carolina, United States

Overview

Richelle Cox is a seasoned operations executive specializing in the healthcare and information services industries. A graduate of the University of North Carolina Wilmington, she has a demonstrated history of turning strategy into execution at firms like Arrowlytics, Curi, and OrthoCarolina. Her expertise includes healthcare analytics, physician relations, and operational planning.

After many years in leadership, Richelle is now intentionally focusing on part-time and fractional opportunities where she can make a direct, hands-on contribution. She is an active and supportive member of her professional network, frequently sharing opportunities and promoting talented individuals she has worked with.

After a meaningful chapter as President and COO of Arrowlytics, she has decided to step away to explore whats next in her career.

Personality Overview

Value Driven

Curious

Example Seeker

They often ask many questions and rely heavily on information and documentation.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Healthcare Operations
Her career has centered on improving medical practice operations, clinic workflow, and performance improvement for healthcare organizations like OrthoCarolina and Piedmont Healthcare.
Tech-Enabled Healthcare
As President of an analytics firm, she is passionate about using technology and data to solve problems, highlighting partnerships like the 'SmartMob initiative' with Montecito Medical.
Strategic Career Moves
She recently announced she is stepping away from a leadership role to intentionally seek fractional and part-time opportunities, making this a current personal and professional focus.

Media Appearances

Richelle has no verified media appearances

Work History

9-2024
President | COO at Arrowlytics
10-2021 - 9-2024
Principal at Curi
1-2014 - 11-2021
Chief Operating Officer at Arrowlytics
2011 - 2014
Director of Clinic Operations at OrthoCarolina
2007 - 2011
Director of Performance Improvement at Piedmonth Healthcare

Education

1992 - 1996
BA from University of North Carolina Wilmington

More Information

Social Presence :

Prographics :

Exp : 30 Location : Wilmington, North Carolina, United States Job Level : Leadership Designation : President | COO at Arrowlytics
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Insights For Selling To Richelle

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Be prepared for a lot of questions, answer them objectively
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Avoid making offhand commitments
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Richelle is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Richelle

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Richelle move?

  • They like to analyze well and then make their decisions.
  • Can Richelle take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Richelle

Personality Compatibility


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