Rick Ceballos in

Rick Ceballos

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Chief Technology Officer at DNAngels.Org
📍 Columbia, South Carolina Metropolitan Area, United States

Rick is a transformational technical operations leader with over 20 years of experience scaling global SRE, support, and incident management teams. He specializes in implementing AI-driven automation to enhance operational excellence and holds an ITIL Foundation certification.

He dedicates his technical expertise to a personal passion, serving as the volunteer Chief Technology Officer for DNAngels.Org. This non-profit organization helps individuals find their biological families through genetic genealogy, a cause he is clearly committed to.

Unique fact: Rick applies his extensive corporate tech leadership skills to a non-profit cause, helping people uncover their roots.

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Experience
24 Years
Current Role
Chief Technology Officer
Job Level
Leadership
Location
Columbia, South Carolina Metropolitan Area, United States
Personality Overview

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Decision Approach
Work Preference

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Priorities

Topics Rick cares about

AI-Driven Operations
He consistently writes about using AI and AIOps to reduce alert noise, improve decision confidence, and empower engineers by turning alerts into actionable insights.
Scaling SRE Teams
He has extensive, hands-on experience building and scaling global SRE, Tier 1 Support, and Incident Management teams from the ground up at DoubleVerify.
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Career

Work history

10-2025
Chief Technology Officer
DNAngels.Org
3-2024
Sr. Director, Technical Operations
DoubleVerify
4-2021 - 3-2024
Director, Support and Operations
DoubleVerify
4-2021
Sr. Director, Technical Operations
DoubleVerify
9-2019 - 4-2021
Director, Infrastructure Subject Matter Expert
AmerisourceBergen
In the press

Media appearances

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Education
2019 - 2022
Bachelor of Business Administration - BBA
Capella University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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