Rick Diamond

Questioner
DISC Type : c

Vice President, Agency I.T. Director at Fidelity National Financial (NYSE:FNF)

Greater Boston, United States

Overview

Rick Diamond is the Vice President of Agency I. T. Director at Fidelity National Financial, leveraging over 35 years of experience in the title insurance industry. Colleagues describe him as a hands-on, approachable, and dedicated executive. He is an alumnus of the University of Massachusetts Amherst.

He has an interest in philanthropy and community involvement, having served as a board member for the Room to Dream Foundation, a charity that helps chronically ill children in Massachusetts. He also follows The Wall Street Journal to stay informed on current events.

Rick is a prominent voice on technology in the title industry, frequently speaking on AI, data security, and digital closings at major conferences like ALTA ONE and TitleCON.

Personality Overview

Systematic

Price-Sensitive

Value Seeker

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They are more likely than others to negotiate on pricing and terms. They prefer to fully evaluate every situation.

Topics They Care About

Title Industry Tech
He is a frequent speaker at national conferences on the impact of technology, AI, and digital processes in the title and settlement services industry.
Cybersecurity & Fraud
He often speaks on the importance of data security, wire fraud prevention, and using technology to protect agents and their clients from growing digital threats.
Agent Technology Adoption
A core focus of his role is consulting with agents on using technology to streamline operations, enhance efficiency, and grow their business.

Media Appearances

Rick has no verified media appearances

Work History

7-2015
Vice President, Agency I.T. Director at Fidelity National Financial (NYSE:FNF)
11-2012 - 7-2015
Senior Vice President, I.T. Director at WFG National Title Insurance Company
10-1988 - 11-2012
Vice President, V.P. Divisional I.T. Director at First American Title
VP, State Manager at First American Title
10-1988 - 2-2008
VP, Divisional IT Director at First American Title

Education

1978 - 1980
Education details unavailable from University of Massachusetts Amherst
1975 - 1978
Education details unavailable from brookline high school

More Information

Social Presence :

Prographics :

Exp : 37 Location : Greater Boston, United States Job Level : Senior Designation : Vice President, Agency I.T. Director at Fidelity National Financial (NYSE:FNF)
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Insights For Selling To Rick

During A Call Or A Meeting

DO's

  • Back up any claims with data and numbers
  • Emphasise more on facts and measurable benefits
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rick is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Rick

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Rick move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Rick take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Rick

Personality Compatibility


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