Rickey Griffey is a seasoned operations management expert and the current Director of Contact Center Operations at Contractor In Charge. He has extensive experience managing customer service, BPO call centers, and account management teams to meet and exceed client expectations. Colleagues describe him as an active, helpful, and respected leader.
At a previous role with Apex Service Partners, he successfully managed the customer service operations for six different company brands simultaneously.
Read the full overview →They respond well to objective pitches but also attach some value to relationships. They usually prefer to drive the conversation. They don’t mind taking a stand if they believe in something.
Rickey has no verified education history
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
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