Rithvik Chandrashekar in

Rithvik Chandrashekar

Login to view DISC.
Vice President, Customer Experience (Enterprise SaaS Data Management Support) at Informatica
📍 Redwood City, California, United States

Rithvik is the Vice President of Customer Experience at Informatica, leading the global support strategy for its Enterprise SaaS data management platform. He is an expert in scaling multi-regional support teams and embedding customer success principles into the product experience. He holds a Master of Science from the University of Houston-Clear Lake.

Rithvik was an invited speaker at the TSIA World Interact conference, sharing his insights on upscaling customer experience and improving efficiency using Generative AI.

Read the full overview →
Experience
3 Years
Current Role
Vice President, Customer Experience (Enterprise SaaS Data Management Support)
Job Level
Senior
Location
Redwood City, California, United States
Personality Overview

How Rithvik shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Rithvik cares about

GenAI in Customer Support
Spoke at a TSIA conference about leveraging Generative AI to improve efficiency and upscale the customer experience within support organizations.
SaaS Support Strategy
His current role is centered on defining and executing the global support strategy for a multi-product Enterprise SaaS platform to drive retention and expansion.
+4 more topics Login to view topics
Career

Work history

4-2023
Vice President, Customer Experience (Enterprise SaaS Data Management Support)
Informatica
Director / Sr Director, Technical Support (Big data management & Cloud Operations Support)
Informatica
1-2019
Senior Manager, Technical Support
Informatica
Support Account Manager
Informatica
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Master of Science - MS
University of Houston-Clear Lake
Bachelor’s Degree
Bangalore University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Informatica Employees

Explore more public profiles from related professionals.

Ruma Sanyal -- Big DatAI Mom
Ruma Sanyal -- Big DatAI Mom
Global Head AI, Integration, Modernization Product Marketing
Informatica
 Vivek Kompella
Vivek Kompella
Director Data & AI
Informatica
NO
Nao Oyama
Partner Marketing Manager, GSIs and Channel
Informatica
 APRIL STEINMETZ
APRIL STEINMETZ
Associate Director Partner Alliances
Informatica

More profiles

Discover additional public profiles from our index.

Rithvik Chandrasekhar
Rithvik Chandrasekhar
Project Manager
Deccan AI
 Jasmin Mapalo
Jasmin Mapalo
Marketing and Customer Experience Manager
Mattenga's Pizzeria
 Shauna Moore Reynolds, Ed.D, LCPC, LPC, NCC, ACS
Shauna Moore Reynolds, Ed.D, LCPC, LPC, NCC, ACS
Independent Consultant | Clinical Mental Health, Counselor Education, and Organizational Strategy
Dr. Shauna Moore Reynolds Consulting
 Serina Stow
Serina Stow
Marketing Strategy & Growth Operations Consultant
Freelance
Unlock the full playbookSee exactly how to sell to Rithvik. Free, 10 seconds.