Rob Dwyer
Login to view DISC.Rob is a customer success and contact center leader with over 15 years of experience, currently serving as a Sr. Technical Account Manager at Level AI. He specializes in driving customer adoption and implementing AI solutions in SaaS and BPO environments. He is a two-time recognized Global Thought Leader in Customer Experience.
Outside of his primary role, Rob hosts the "Next in Queue" podcast, where he engages with industry experts on trends in customer interactions and technology. People who have worked with him describe him as a gifted host, well-spoken, inquisitive, and cordial, adept at fostering engaging and insightful conversations.
Unique fact: Rob has been recognized twice by the International Customer Management Institute (ICMI) as a Global Thought Leader in Customer Experience.
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