Rob Dwyer
Commander · DISC type DRob is a customer success and contact center leader with over 15 years of experience, currently serving as a Sr. Technical Account Manager at Level AI. He specializes in driving customer adoption and implementing AI solutions in SaaS and BPO environments. He is a two-time recognized Global Thought Leader in Customer Experience.
Outside of his primary role, Rob hosts the "Next in Queue" podcast, where he engages with industry experts on trends in customer interactions and technology. People who have worked with him describe him as a gifted host, well-spoken, inquisitive, and cordial, adept at fostering engaging and insightful conversations.
Unique fact: Rob has been recognized twice by the International Customer Management Institute (ICMI) as a Global Thought Leader in Customer Experience.
Read the full overview →How Rob shows up
They like to act fast and expect others to do the same. They respond well to strong and respectful communication. They are very proud of what they do.
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DISC profile (public)
Dominance (D)
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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