Robbin Smith

Energizer
DISC Type : I

General Manager at Clarion Hotel & Suites

Anchorage, Alaska, United States

Overview

With a career in hospitality dating back to 2007, Robbin has a comprehensive background in professional hotel management. Her journey from a PBX operator to a General Manager has given her deep expertise across all hotel departments. She holds a Masters degree from New England College and has experience training employees through workshops.

Robbin demonstrates a strong connection to her local community, having attended the University of Alaska Anchorage for her bachelors degree. Her interests also suggest a keen awareness of the real estate market, indicating a possible focus on property trends or investment opportunities within the Anchorage area.

She has worked her way up from a PBX operator through nearly every hotel department to become a manager.

Personality Overview

Imaginative

Full Of Energy

Big Picture Person

They are not always early adopters but can be pursuaded by leveraging strong relationships.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are always positive and upbeat, so take their promises with a pinch of salt.

Topics They Care About

Hotel Operations
Has extensive, hands-on experience in Food & Beverage, Human Resources, Sales, Front Office, Housekeeping, and Banquets.
Hospitality Training
Has developed and taught hotel management operations to both management and line-level employees through workshops and seminars.
Career Progression
Showcases a notable career path, having advanced from an entry-level PBX operator to a General Manager role.

Media Appearances

Robbin has no verified media appearances

Work History

1-2021
General Manager at Clarion Hotel & Suites
3-2019 - 1-2021
Anchorage Hilton Midtown Properties Area Sales Manager at COLUMBIA SUSSEX MANAGEMENT, LLC
12-2016 - 2-2020
Front Office Manager Downtown Hilton Anchorage Hotel Anchorage, Alaska at COLUMBIA SUSSEX MANAGEMENT, LLC
11-2015 - 12-2016
Hotel Operations Manager at COLUMBIA SUSSEX MANAGEMENT, LLC
11-2014 - 12-2015
Human Resource Executive Administrator Downtown Hilton Anchorage Hotel Anchorage, Alaska at COLUMBIA SUSSEX MANAGEMENT, LLC

Education

2016 - 2018
Master's degree from New England College
2008 - 2012
Bachelor of Science - BS from University of Alaska Anchorage

More Information

Social Presence :

Prographics :

Exp : 15 Location : Anchorage, Alaska, United States Job Level : Senior Designation : General Manager at Clarion Hotel & Suites
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Insights For Selling To Robbin

During A Call Or A Meeting

DO's

  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t be too formal, focus on building comfort and trust
  • Avoid overloading them with too much detail

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robbin is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Robbin

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Robbin move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Robbin take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Robbin

Personality Compatibility


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