Robert A.

Critic
DISC Type : C

Product Manager at AAA Northern California, Nevada & Utah

United States

Overview

Robert is a technology leader with extensive experience in telecommunications, cybersecurity, and infrastructure management. Holding certifications like CISSP, CISM, and PMP, he has a proven track record of leading engineering teams and implementing security controls. He earned a Master of Science from the Georgia Institute of Technology.

Outside of his professional role, Robert is dedicated to community service, volunteering his time with both OpenStreetMap and AFA CyberPatriot, a national youth cyber education program. People who have worked with him describe him as bright, knowledgeable, and a multiplier for any team he is on.

He is actively involved in mentoring the next generation of cybersecurity professionals through the AFA CyberPatriot program.

Personality Overview

Precise

Negotiator

Objective Thinker

They like to do things independently and don’t look for support from others.  It is very likely that they will negotiate pricing or other important terms. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

Cybersecurity & Compliance
He holds multiple advanced security certifications (CISSP, CISM, CySA+) and has implemented PCI-DSS controls in critical infrastructure environments.
Team Leadership & Mentorship
His career shows a consistent focus on leading, training, and mentoring engineering teams to build better support structures and drive resolution.
Cloud & Telecom Infrastructure
Manages and enhances both cloud-based and on-premise telecommunications solutions, with a focus on security and optimization.

Media Appearances

Robert has no verified media appearances

Work History

3-2025
Product Manager at AAA Northern California, Nevada & Utah
4-2023 - 3-2025
EIT Team Lead at BlueCross BlueShield of Tennessee
10-2022 - 3-2023
Service Engineering Manager - Applications and Infrastructure at Waterfield Tech
9-2017 - 10-2022
Service Architect - Team Lead at VOX Network Solutions
6-2017 - 9-2017
Senior Telecommunications Engineer at Acadia Healthcare

Education

1-2025 - 11-2026
Master of Science - MS from Georgia Institute of Technology
5-2025 - 12-2025
Master of Science - MS from Western Governors University

More Information

Social Presence :

Prographics :

Exp : 14 Location : United States Job Level : Middle Designation : Product Manager at AAA Northern California, Nevada & Utah
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Insights For Selling To Robert

During A Call Or A Meeting

DO's

  • Tell them what ROI they can expect
  • Be ready for penetrating questions and critical examination of your pitch
  • Be formal and objective, they will appreciate it more

DONT's

  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don’t rush them till they have clearly gotten all the necessary information
  • Do not use very emotional or colorful language

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robert is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Robert

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Robert move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Robert take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Robert

Personality Compatibility


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