Robert Addimando

Editor
DISC Type : CS

Telecommunications Department Manager / Mitel SME at Holy Name Medical Center

Teaneck, New Jersey, United States

Overview

Robert is the Telecommunications Manager at Holy Name Medical Center, bringing over 35 years of experience as a certified Mitel Communications Technician and Systems Engineer. His expertise covers system design, project management, and a wide array of Mitel product certifications, ensuring high-level customer satisfaction.


He is a subject matter expert in Mitel solutions, holding an extensive and recently updated list of product certifications including MiVoice Business, MiCollab, and MiContact Center.

Personality Overview

Fact-Driven

Sometimes Friendly

Late Adopter

They do not like taking risks at all and go for proven options in the end.  The only way to convince them is by showing them examples and ample proof. Being observant comes to them naturally.

Topics They Care About

Mitel Systems
A certified Mitel Systems Engineer for over 35 years who recently obtained a new MiVoice Business Solution certification and lists Mitel as a top interest.
Telecom Engineering
His background is rooted in systems engineering, with specific expertise in system design, programming, troubleshooting, and analysis for telecommunications.
Project Management
Emphasizes his strong project management skills and a proven success rate for achieving high customer satisfaction on projects.

Media Appearances

Robert has no verified media appearances

Work History

11-2012
Telecommunications Department Manager / Mitel SME at Holy Name Medical Center
4-1988 - 11-2012
Director of Support Services at Quality Communications of NJ

Education

1972 - 1976
Education details unavailable from High School

More Information

Social Presence :

Prographics :

Exp : 37 Location : Teaneck, New Jersey, United States Job Level : Middle Designation : Telecommunications Department Manager / Mitel SME at Holy Name Medical Center
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Insights For Selling To Robert

During A Call Or A Meeting

DO's

  • Preferably use email to follow up with them instead of phone or Linkedin, engage by asking question or opinions
  • Use phrases like 'results based on data', 'measurable proof', 'X% growth' etc.
  • Share a one-off customer success story but keeps the focus on highlighting objective, numerical results

DONT's

  • Avoid emotional and informal language, stay objective and to the point instead
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Don't ask them to move fast, let them take their time and digest all the information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robert is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Robert

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Robert move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Robert take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Robert

Personality Compatibility


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