Robert Chapman

Enigma
DISC Type : dci

EPOS and Payments Product Manager at Compass Group UK & Ireland

Walsall, England, United Kingdom

Overview

Robert is a process-driven EPOS and Payments Product Manager at Compass Group UK & Ireland, skilled in delivering high-quality, stable services. With experience working with stakeholders up to the CEO level, he holds a Certified Scrum Product Owner (CSPO) certification. Colleagues describe him as dedicated, professional, honest, and hard-working.

Based on his education in Environmental Science and Outdoor Education, Robert likely has a strong interest in nature and environmental topics. He appears to be a continuous learner, having also earned a practitioner certificate in Business Analysis Practice.

While at Sainsburys, Robert was instrumental in delivering the largest Telecoms Migration project in Europe.

Personality Overview

Friendly Yet Blunt

Hard To Convince

Challenger

They are likely to ask many questions and look heavily for supporting proof as well as information.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing

Topics They Care About

EPOS & Payments
His current role is EPOS and Payments Product Manager, focusing on delivering high-quality and stable services to achieve business outcomes.
Agile Methodologies
He is a Certified Scrum Product Owner (CSPO) and implemented Agile practices and tools like JIRA in previous roles at Sainsbury's.
Service Transition
Previously worked as a Service Transition Manager where he co-authored and introduced a new Service Transition Framework for the business.

Media Appearances

Robert has no verified media appearances

Work History

5-2022
EPOS and Payments Product Manager at Compass Group UK & Ireland
9-2021 - 4-2022
Service Transition Manager at Agilisys
7-2019 - 6-2021
Product Manager at Sainsbury's
8-2017 - 7-2019
Service Delivery Analyst at Sainsbury's
9-2016 - 7-2017
Major Projects Controller at Sainsbury's

Education

1992 - 1995
Cert HE in Environmental Science from University of Wolverhampton
1990 - 1992
Outdoor Education from Parsons Cross College

More Information

Social Presence :

Prographics :

Exp : 30 Location : Walsall, England, United Kingdom Job Level : Middle Designation : EPOS and Payments Product Manager at Compass Group UK & Ireland
URL has been copied!

Insights For Selling To Robert

During A Call Or A Meeting

DO's

  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."
  • Be prepared for a mix of questions and inquisitiveness, answer them in the tone in which they have been asked
  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Avoid long presentations and just 'high-level' value proposition, dive into the details
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robert is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Robert

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Robert move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Robert take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Robert

Personality Compatibility


Other Compass Group UK & Ireland Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.