Robert Faughnan

Observer
DISC Type : ci

MSP Consultant at ProVal Technologies

Greater Tampa Bay Area, United States

Overview

Robert Faughnan is a seasoned IT professional with over 30 years of experience, currently serving as an MSP Consultant at ProVal Technologies. He specializes in guiding partners, acting as a vCIO, and developing custom solutions with SQL and PowerShell. Colleagues have described him as talented, bright, and highly professional.

He recently earned a certification in DOD Mandatory Controlled Unclassified Information (CUI) Training.

Personality Overview

Example Seeker

Value Driven

Curious

They ask a lot of questions and rely heavily on information and collaterals.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally strong communicators and are not easy to convince.

Topics They Care About

MSP Consulting
His current role involves acting as a vCIO and guiding MSPs to implement best practices and achieve their strategic goals.
IT Automation
His background as an Automate Engineer and RMM Engineer includes creating custom solutions using PowerShell, SQL, and other scripting tools.
ConnectWise Ecosystem
He has extensive experience as a consultant at ConnectWise and holds multiple certifications including PSA Professional, Finance, Service, and Sales.

Media Appearances

Robert has no verified media appearances

Work History

8-2024
MSP Consultant at ProVal Technologies
1-2024 - 8-2024
RMM Engineer at MSP+
5-2021 - 12-2023
Automate Engineer at Sierra Pacific Group
2-2017 - 5-2021
Software Consultant at ConnectWise
9-2016 - 2-2017
Senior Consulting Engineer at ConnectWise

Education

1988 - 1990
No from St. Petersburg College
1987 - 1988
Education details unavailable from Gulf

More Information

Social Presence :

Prographics :

Exp : 13 Location : Greater Tampa Bay Area, United States Job Level : Mid-senior Designation : MSP Consultant at ProVal Technologies
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Insights For Selling To Robert

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Help them understand the risk aspect fully while inspiring confidence

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t brush off any concerns, take all questions seriously
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robert is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Robert

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Robert move?

  • They like to analyze well and then make their decisions.
  • Can Robert take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Robert

Personality Compatibility


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