Robert Hopper in

Robert Hopper

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Security Project Coordinator at New Era Technology
📍 Land O' Lakes, Florida, United States

Robert Hopper is a Network and Telecommunications Specialist with extensive experience in voice and data communications. As a Security Project Coordinator at New Era Technology, he leverages his proficiency in hardware/software support, project management, and various ticketing applications. He holds an ITIL Foundation v3 certification.

His career includes significant roles supporting major clients like Johnson & Johnson and National Grid, where he played a key part in transforming legacy TDM voice systems to a modern Cisco VoIP network. He is skilled in both Cisco and Nortel systems administration.

He managed the transformation of National Grids US sites from legacy TDM voice systems to a modern Cisco VoIP network.

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Experience
20 Years
Current Role
Security Project Coordinator
Job Level
Junior
Location
Land O' Lakes, Florida, United States
Personality Overview

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Priorities

Topics Robert cares about

VoIP Network Support
Has deep, long-term experience providing Cisco VoIP support, including Call Manager and Unity administration for global clients like Johnson & Johnson.
Legacy System Migration
Was directly involved in transforming National Grid's TDM voice systems to a Cisco VoIP network, showcasing expertise in large-scale technology transitions.
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Career

Work history

9-2024
Security Project Coordinator
New Era Technology
1-2023 - 9-2024
Projects Network Engineer
New Era Technology
6-2017 - 1-2023
L1 NOC Specialist
Global Convergence, Inc. (Acquired by New Era Technology 2021)
3-2011 - 3-2017
Engineer – Client Service Assurance
Verizon Business
11-2005 - 3-2011
Sr IS Analyst
National Grid
In the press

Media appearances

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Education
Associates of Science Degree
SUNY Empire State College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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