Robert Kline

Questioner
DISC Type : c

Co-Chairman at Kokua Hospitality, LLC

San Francisco, California, United States

Overview

Robert Kline is the CEO and Co-Founder of Chartres Lodging Group, a private equity firm specializing in the hotel sector. A graduate of Cornell Universitys School of Hotel Administration, he is recognized as a leading turnaround investor and asset manager, having overseen more than $12 billion in hospitality transactions throughout his career.

Outside of his professional work, Robert is an avid outdoorsman who enjoys mountain climbing, triathlons, and SCUBA diving. He is actively involved in philanthropy, having established the No Reservations Giving Foundation and serving on the board of WildCare of the Bay Area, a wildlife rescue and advocacy organization.

He is a Founding Director of the Hospitality Asset Managers Association and spearheaded its first international expansion into Japan.

Personality Overview

Systematic

Cautious & Analytical

Value Seeker

They prefer to analyze every situation thoroughly.
  It is quite likely of them to ask for pricing or other concessions. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Hotel Investment
As co-founder of a private equity firm focused on lodging, he has led investment and transactional activity in the sector exceeding $12 billion.
Hospitality Turnarounds
He is widely recognized as a proactive turnaround specialist, repositioning distressed hotels, resorts, and conference centers to drive value and performance.
Asset Management Innovation
He pioneered institutional asset management systems in the lodging industry and is a Founding Director of the Hospitality Asset Managers Association (HAMA).

Media Appearances

Photo: Robert Kline – Co‑Chairman of Kokua Hospitality, LLC. Featured in Facebook

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Work History

2-2006
Co-Chairman at Kokua Hospitality, LLC
6-2002
CEO & Co-Founder at The Chartres Lodging Group
8-1997 - 8-1998
Executive Vice President & Principal at Strategic Hotels & Resorts

Education

9-1980 - 5-1984
Bachelor of Science - BS from Cornell Peter and Stephanie Nolan School of Hotel Administration
1980 - 1984
B.S. from Cornell University

More Information

Social Presence :

Prographics :

Exp : 24 Location : San Francisco, California, United States Job Level : Leadership Designation : Co-Chairman at Kokua Hospitality, LLC
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Insights For Selling To Robert

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Back up any claims with data and numbers

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t overhype the product/pitch, keep it measured
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robert is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Robert

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Robert move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Robert take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Robert

Personality Compatibility


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