Robert Murphy GAICD

Questioner
DISC Type : c

Non Executive Director at Community Bank Inverloch & District

Pound Creek, Victoria, Australia

Overview

Robert is the Managing Director of South Gippsland Water, leveraging extensive executive experience in delivering complex infrastructure programs. A Chartered Professional Engineer, he focuses on commercial strategy, stakeholder collaboration, and driving organisational modernisation. His background includes leadership roles at the Department of Transport and Western Water.

Beyond his primary role, Robert is deeply invested in his local community, serving as a Non-Executive Director for the Community Bank Inverloch & District. This reflects a strong commitment to regional development and contributing positively to the South Gippsland area.

He holds a certificate in the Treatment of Urban Sewage, showing a detailed technical understanding of the water industry.

Personality Overview

Not Easily Convinced

Systematic

Value Seeker

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They prefer to fully evaluate every situation. It is quite likely of them to ask for pricing or other concessions.

Topics They Care About

Organisational Modernisation
He is actively focused on making South Gippsland Water a "modern and future-fit organisation" and is hiring new leaders to help achieve this goal.
Customer-Centric Services
He is leading an upgrade to their billing system to provide customers with more secure payment options, smoother billing cycles, and clearer communication.
Infrastructure Management
His entire career is built on managing and delivering large-scale, complex infrastructure projects within the water and transport sectors in Victoria.

Media Appearances

Robert has no verified media appearances

Work History

10-2023
Non Executive Director at Community Bank Inverloch & District
5-2022
Managing Director at South Gippsland Water
2-2020 - 5-2022
Executive Director Transport Assets at Department of Transport
3-2019 - 2-2020
General Manager Planning and Capital Delivery at Western Water
8-2018 - 3-2019
Acting Managing Director at Western Water

Education

3-2023 - 8-2023
Education details unavailable from Australian Institute of Company Directors
2-2021 - 3-2022
Australian Major Projects Leadership Academy from Saïd Business School, University of Oxford

More Information

Social Presence :

Prographics :

Exp : 20 Location : Pound Creek, Victoria, Australia Job Level : Senior Designation : Non Executive Director at Community Bank Inverloch & District
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Insights For Selling To Robert

During A Call Or A Meeting

DO's

  • If you have a lower priced product compared to the competition, call out the same
  • Tell them that you will come back if you don’t have a good answer for a question
  • Emphasise more on facts and measurable benefits

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Avoid rushing them, be polite and patient
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robert is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Robert

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Robert move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Robert take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Robert

Personality Compatibility


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