Roberto Croce

Examiner
DISC Type : cs

Senior Vice President International at American Eagle Outfitters Inc.

Pittsburgh, Pennsylvania, United States

Overview

Roberto Croce is the Senior Vice President of International at American Eagle Outfitters, steering the brands global growth strategy. He previously served as Chief Commercial Officer for AEOs logistics subsidiary, Quiet Platforms, showcasing deep expertise in digital commerce and supply chain innovation. He is a graduate of the University of Pittsburgh.

Based in the Pittsburgh area, Roberto demonstrates a commitment to community causes. He has shown public support for youth-focused non-profits like Orange Arrow and holds a stated interest in the mission of the American Cancer Society.

He has unique experience leading both international retail operations and an advanced logistics and fulfillment technology platform within the same parent company.

Personality Overview

Status Quo Seeker

Overcautious

Unexpressive

They are thorough and always follow a systematic approach.  The only way to convince them is by showing them examples and ample proof. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

Global Market Expansion
In his role as SVP International, he is directly involved in and quoted about AEO's strategy and success in key growth markets like India.
Supply Chain Innovation
As the former Chief Commercial Officer of Quiet Platforms, he has expertise in leveraging technology for inventory management, fulfillment, and reducing transportation costs.
Digital Commerce
His career includes extensive experience as the SVP of Global Digital Commerce, indicating a deep background in driving e-commerce and digital retail strategy.

Media Appearances

American Eagle Outfitters Inc. Announces Promotions and Expansion of Leadership Team. Featured in American Eagle Investor Relations

See Now

Work History

2-2025
Senior Vice President International at American Eagle Outfitters Inc.
3-2023 - 11-2025
Chief Commercial Officer at Quiet Platforms
11-2012 - 7-2023
SVP Global Digital Commerce at American Eagle Outfitters
11-2007 - 11-2012
VP Merchandising and Planning for AE and Aerie Direct at American Eagle Outfitters
1-2004 - 11-2007
VP/GMM Women's Merchandising at American Eagle Outfitters

Education

1989 - 1991
Bachelors from University of Pittsburgh
Education details unavailable from cv

More Information

Social Presence :

Prographics :

Exp : 22 Location : Pittsburgh, Pennsylvania, United States Job Level : Leadership Designation : Senior Vice President International at American Eagle Outfitters Inc.
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Insights For Selling To Roberto

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Ask them which other stakeholders would be important for this purchase decision

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Roberto is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Roberto

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Roberto move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Roberto take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Roberto

Personality Compatibility


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