Robin Carroll

Questioner
DISC Type : c

Account Director at GuidePoint Security

Denver Metropolitan Area, United States

Overview

Robin Carroll is a seasoned cybersecurity professional and Account Director at GuidePoint Security, focusing on achieving positive client outcomes. His career includes management roles at Optiv, Levi, Ray & Shoup, and HP. He holds a BBA from Texas State University and is certified through Varonis Partner University.

Personality Overview

Value Seeker

Price-Sensitive

Not Easily Convinced

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They are more likely than others to negotiate on pricing and terms. They prefer to analyze every situation thoroughly.


Topics They Care About

Incident Response
Actively shares content on the necessity of incident response retainers and readiness assessments to counter sophisticated cyber attacks like ransomware.
Cyber Resilience
Advocates for moving beyond basic cyber insurance to build true operational resilience, ensuring business continuity during security incidents.
Federal Cybersecurity
Shows interest in federal security standards by promoting his company's CMMC Level 2 compliance for protecting Controlled Unclassified Information (CUI).

Media Appearances

Robin has no verified media appearances

Work History

7-2025
Account Director at GuidePoint Security
8-2021 - 7-2025
Client Manager at Optiv
9-2020 - 8-2021
Global Account Executive at Levi, Ray & Shoup, Inc. (LRS)
5-2020 - 9-2020
Chief Of Staff at HP
3-2016 - 5-2020
Global ISV Partner Development Manager at HP

Education

BBA from Texas State University

More Information

Social Presence :

Prographics :

Exp : 28 Location : Denver Metropolitan Area, United States Job Level : Mid-senior Designation : Account Director at GuidePoint Security
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Insights For Selling To Robin

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Tell them that you will come back if you don’t have a good answer for a question
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t try to be too friendly or informal with them
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robin is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Robin

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Robin move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Robin take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Robin

Personality Compatibility


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