Rodney Shepard in

Rodney Shepard

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Regional Executive at Arvest Bank
📍 Fort Smith, Arkansas, United States

Rodney Shepard is the Chief Customer Experience Officer at Arvest Bank, a company he has been with since 1993. He previously served as President and CEO for the Fort Smith and River Valley markets and holds an MBA from Webster University.

Outside of his extensive banking career, Rodney is deeply committed to his local community. He is the past chairman of both the Fort Smith Regional Chamber of Commerce and the University of Arkansas at Fort Smith Foundation board, and is a member of the Fort Smith Noon Exchange Club.

Rodney has spent over three decades at Arvest Bank, progressing through numerous leadership positions.

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Current Role
Regional Executive
Location
Fort Smith, Arkansas, United States
Personality Overview

How Rodney shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Rodney cares about

Customer Experience
As Chief Customer Experience Officer, his primary professional focus is on optimizing the customer journey and satisfaction across Arvest Bank.
Community Development
Demonstrates a strong commitment to local growth through his past chairmanship of the Fort Smith Regional Chamber of Commerce and other civic roles.
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Career

Work history

2-2024
Regional Executive
Arvest Bank
1-2019 - 5-2024
Chief Customer Experience Officer
Arvest Bank
7-1993 - 5-2024
President/CEO
Arvest Bank
In the press

Media appearances

Arvest Bank promotes Rodney Shepard to Regional Executive for Oklahoma, Missouri, and Kansas. Featured in Arkansas Business
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Arvest Bank promotes Shepard to regional executive. Featured in Talk Business
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Education
2005 - 2007
Education details unavailable
Graduate School of Banking at LSU
2001 - 2003
Master of Business Administration (MBA)
Webster University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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