Rodrigo Macedo Lima in

Rodrigo Macedo Lima

Critic · DISC type C
Analista de redes e comunicação de dados at Phonoway
📍 Cajamar, São Paulo, Brazil

Rodrigo is a telecommunications specialist with deep expertise in VoIP, network infrastructure, and large-scale Contact Center solutions for major clients like Caixa Econômica Federal. He holds an MBA in Artificial Intelligence and an ITIL 4 certification, bridging his extensive technical experience with modern technology and IT governance.

He demonstrates a strong commitment to continuous learning and professional development, having recently completed both an advanced degree and a new industry certification to stay at the forefront of technological evolution.

Interesting fact: Rodrigo recently finished his MBA in Artificial Intelligence, signaling a clear focus on applying AI principles to the telecommunications sector.

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Experience
16 Years
Current Role
Analista de redes e comunicação de dados
Location
Cajamar, São Paulo, Brazil
Personality Overview

How Rodrigo shows up

Negotiator
Critic
Precise

They are quite likely to negotiate on pricing or other key terms. They don’t appreciate bells and whistles unless backed by data. They like to do things independently and don’t look for support from others.

Priorities

Topics Rodrigo cares about

AI in Telecom
Just completed an MBA in Artificial Intelligence, showing he is ready to apply this knowledge to his extensive background in telecommunications.
Contact Center Tech
Has a long history of managing and supporting complex Contact Center environments, including URAs, call recorders, and VoIP gateways for enterprise-level clients.
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Career

Work history

3-2020
Analista de redes e comunicação de dados
Phonoway
8-2019 - 2-2020
Analista de telecomunicações
Manzanos Equipamentos E Sistemas
6-2016 - 8-2019
Analista de telecomunicações
UNION TELECOM - TIC
9-2012 - 2-2016
Analista Especialista em Telecom
TLD - Teledata Tecnologia em Conectividade
11-2008 - 2-2012
Analista em T.I & Telecom
Siemens Enterprise Communications
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2-2025 - 7-2025
Master of Business Administration - MBA
Universidade Anhanguera São Paulo
8-2023 - 8-2024
Pós-graduação Lato Sensu - Especialização
Uninove - Universidade Nove de Julho
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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