Roger Gervais in

Roger Gervais

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T3 Technical Analyst at Introhive
📍 Oromocto, New Brunswick, Canada

Roger is a T3 Technical Analyst at Introhive with a background in technical support, customer success, and product management at companies like Salesforce and Accenture. He holds a Product Management Certificate from Cornell University. Colleagues describe him as knowledgeable, passionate, a great mentor, and an excellent team player.

He is passionate about working in a positive and collaborative team culture, recently participating in a company hackathon where he supported his team by creating and polishing their presentation. He has also shared his personal journey of being diagnosed with ADHD later in his career, highlighting its impact on focus and motivation.

Unique fact: Roger received the "Teamwork / Kool and The Gang Award" for his contributions as an individual who exemplifies teamwork.

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Experience
11 Years
Current Role
T3 Technical Analyst
Job Level
Middle
Location
Oromocto, New Brunswick, Canada
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Roger cares about

Technical Problem-Solving
His career as a T3 Technical Analyst at Introhive and Salesforce focuses on resolving complex technical issues and handling high-severity escalations for enterprise clients.
Positive Company Culture
He frequently posts about the amazing work environment and collaborative culture at Introhive, emphasizing how the team works hard together to provide the best product.
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Career

Work history

5-2025
T3 Technical Analyst
Introhive
3-2024 - 5-2025
Technical Support Analyst
Introhive
1-2024 - 3-2024
Customer Support Analyst
Accenture
11-2021 - 8-2023
Product Manager
Salesforce
3-2021 - 11-2021
Customer Success Advocate
Sonrai Security
In the press

Media appearances

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Education
5-2022 - 10-2022
Product Management Certificate
Cornell University
2010 - 2011
Business Administration and Management
Collège communautaire du Nouveau-Brunswick (CCNB)
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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