Rohan is a Senior Customer Success Manager at Avoma with over 10 years of experience. Having transitioned from sales, he has a deep understanding of the full customer journey. He holds an MBA from UBI Business School and multiple certifications in Customer Success and Apple device management.
His career has taken him across Africa, the Middle East, and India, giving him a global perspective on B2B customer relations. Colleagues and managers describe him as being exceptionally driven, respectful, and a great mentor to junior team members, with strong attention to detail.
Unique fact: He has successfully built and scaled customer success frameworks in both startup and large enterprise environments across three different continents.
Read the full overview →They focus on the results, but can still be quite procedural and analytical about how to get there They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They are not very likely to become strong advocates of your product or service
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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