Rohan W. in

Rohan W.

Evaluator · DISC type Dsc
Senior Customer Success Manager at Avoma
📍 Pune, Maharashtra, India

Rohan is a Senior Customer Success Manager at Avoma with over 10 years of experience. Having transitioned from sales, he has a deep understanding of the full customer journey. He holds an MBA from UBI Business School and multiple certifications in Customer Success and Apple device management.

His career has taken him across Africa, the Middle East, and India, giving him a global perspective on B2B customer relations. Colleagues and managers describe him as being exceptionally driven, respectful, and a great mentor to junior team members, with strong attention to detail.

Unique fact: He has successfully built and scaled customer success frameworks in both startup and large enterprise environments across three different continents.

Read the full overview →
Experience
7 Years
Current Role
Senior Customer Success Manager
Job Level
Middle
Location
Pune, Maharashtra, India
Personality Overview

How Rohan shows up

Fast But Analytical
Thorough Evaluator
Hard To Convince

They focus on the results, but can still be quite procedural and analytical about how to get there They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They are not very likely to become strong advocates of your product or service

Priorities

Topics Rohan cares about

AI in RevOps
His current role at Avoma is centered on helping Sales and Customer Success teams use AI-powered conversation insights to drive revenue.
Customer Journey
He emphasizes his experience covering the entire customer lifecycle, from initial acquisition to long-term retention and expansion.
+5 more topics Login to view topics
Career

Work history

5-2025
Senior Customer Success Manager
Avoma
12-2022 - 5-2025
Enterprise Customer Success Manager I
Jamf
10-2021 - 12-2022
Senior Analyst, Client Success (Phreesia)
Rayden Interactive
3-2021 - 9-2021
Customer Success
Machintel
12-2017 - 2-2021
Senior Executive Customer Success
AFC Holidays
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2012 - 2013
Master of Business Administration (MBA)
UBI Business School
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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