Roma Y.
Enthusiast · DISC type iRoma Y. is the Sr. Director of Global Customer Experience at Ruggable, specializing in DTC and marketplace operations. A UC San Diego graduate, she has a proven record of leading CX teams at high-growth companies like Dr. Squatch. She is recognized for developing data-driven strategies and fostering team growth.
Based on her public activity, Roma is passionate about career development and celebrating team achievements. She actively shares professional milestones and expresses gratitude for her peers, emphasizing a focus on collaboration and appreciation within her professional community.
Roma was nominated for an AICX Top CX leader award, recognizing her as one of the most talented leaders in the customer experience field.
Read the full overview →How Roma shows up
They are more about building relationships than just cutting deals. Unlike D or C types, they are convinced more by stories and testimonials. They tend to be agreeable by nature, so take their promises with a pinch of salt.
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DISC profile (public)
Influence (I)
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
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