Rommel Javier

Go-getter
DISC Type : d

VA Appointment Setter at Upwork

Calabarzon, Philippines

Overview

Rommel is a multifaceted team lead and manager with expertise in B2B telemarketing, technical support, and customer retention. Holding a BS in Computer Engineering and certifications in Lead Generation and Canva, he has a proven history of driving revenue growth and managing client-facing teams at companies like IBM and iQor.

He strongly believes that the best customer service representatives are from the Philippines.

Personality Overview

Vision Oriented

Self-Confident

Direct & Candid

They don’t always try to control the conversation but neither do they like yielding it fully.  They can be nudged to make faster decisions by offering what they value. They care equally about the product and its potential impact.

Topics They Care About

CRM Platforms
Offers CRM management as a key service and recently shared his completion of a Zoho CRM course to enhance his skills.
B2B Lead Generation
Highlights his experience as a BDR Manager and Telemarketing Team Lead, supported by a certification in Lead Generation Foundations.
Technical Support
His background includes roles as a Technical Support Specialist and Escalation Manager for companies like IBM and Dollar General.

Media Appearances

Rommel has no verified media appearances

Work History

12-2020 - 1-2024
VA Appointment Setter at Upwork
9-2021 - 8-2022
B2B Telemarketing Team Lead at JobGet
6-2020 - 12-2020
Help Desk Specialist at IBM
1-2015 - 1-2020
Customer Service Expert / Technical Support / Escalation Manager / Subject Matter Expert / Retention at iQor
4-2014 - 1-2016
Technical Support at Dollar General

Education

2000 - 2020
BS Computer Engineering from STI College

More Information

Social Presence :

Prographics :

Exp : 7 Location : Calabarzon, Philippines Job Level : N/A Designation : VA Appointment Setter at Upwork
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Insights For Selling To Rommel

During A Call Or A Meeting

DO's

  • Make sure that you you respond to any queries from them quickly
  • Tell them that you are there to help them create visible impact within their organization
  • Refer to testimonials from others in similar positions

DONT's

  • Do not give up if they are not convinced, try again with a different approach
  • Avoid repeating yourself or making generalizations
  • Avoid long winding pitches, stay objective

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rommel is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Rommel

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Rommel move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Rommel take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Rommel

Personality Compatibility


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