Rosalia Dewi T in

Rosalia Dewi T

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Head of Customer Support Operation at Grab
📍 Jakarta, Jakarta, Indonesia

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

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Experience
17 Years
Current Role
Head of Customer Support Operation
Job Level
Mid-senior
Location
Jakarta, Jakarta, Indonesia
Personality Overview

How Rosalia shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Rosalia cares about

Strategic Priorities
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Career

Work history

8-2016
Head of Customer Support Operation
Grab
4-2014 - 7-2016
Head of Operations
PT VADS Indonesia
8-2010 - 3-2014
Contact Center Manager PT VADS Indonesia
PT VADS Indonesia
8-2010 - 2012
Contact Center Manager
PT VADS Indonesia
10-2006 - 11-2008
Premium Service & Telemarketing Supervisor
PT. XL Axiata Tbk
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2013 - 2016
Master of Business Administration (M.B.A.)
Magister Manajemen FEB UGM
1992 - 1997
Education details unavailable
Universitas Kristen Indonesia (UKI)
Education details unavailable
Magister Manajemen FEB UGM
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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