Rosalia Dewi T in

Rosalia Dewi T

Questioner · DISC type c
Head of Customer Support Operation at Grab
📍 Jakarta, Jakarta, Indonesia

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
17 Years
Current Role
Head of Customer Support Operation
Job Level
Mid-senior
Location
Jakarta, Jakarta, Indonesia
Personality Overview

How Rosalia shows up

Systematic
Cautious & Analytical
Value Seeker

They prefer to do thorough analysis of any situation. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They are more likely than others to negotiate on pricing and terms.

Priorities

Topics Rosalia cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

8-2016
Head of Customer Support Operation
Grab
4-2014 - 7-2016
Head of Operations
PT VADS Indonesia
8-2010 - 3-2014
Contact Center Manager PT VADS Indonesia
PT VADS Indonesia
8-2010 - 2012
Contact Center Manager
PT VADS Indonesia
10-2006 - 11-2008
Premium Service & Telemarketing Supervisor
PT. XL Axiata Tbk
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2013 - 2016
Master of Business Administration (M.B.A.)
Magister Manajemen FEB UGM
1992 - 1997
Education details unavailable
Universitas Kristen Indonesia (UKI)
Education details unavailable
Magister Manajemen FEB UGM
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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