Ross Serrett

Wildcard
DISC Type : isc

Assistant Project Manager at NOVO Construction, Inc.

San Francisco, California, United States

Overview

Ross Serrett is an Assistant Project Manager at NOVO Construction, Inc. , specializing in office tenant improvement projects throughout San Francisco. He has progressively advanced within the company from Project Coordinator to his current role. Ross holds a Bachelor of Fine Arts from California State University, Chico, bringing a creative perspective to his projects.

Outside of construction, Ross has a significant background in entrepreneurship as the co-founder and Creative Director of BFA Games. He has hands-on experience in game design, art direction, branding, and marketing for games released on iPhone and the OUYA microconsole, including development in virtual reality.

He co-founded a game development company that designed and built a VR zombie game.

Personality Overview

Requires Proof

Curious But Skeptical

Friendly But Slow

They typically tend to be late adopters even when they seem friendly and excited about what you have to sell  They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions They are often friendly and nice, but can sometimes suprise you with their piercing questions

Topics They Care About

Construction Management
His career has progressed through coordinator, engineer, and assistant project manager roles, focusing on project procurement, change orders, and closeouts.
Tenant Improvement
His primary professional focus is on office tenant improvement (TI) projects located in the San Francisco area.
Game Development
Co-founded BFA Games, where he served as Creative Director, handling game design, art production, and marketing for mobile and console games.

Media Appearances

Ross has no verified media appearances

Work History

10-2023
Assistant Project Manager at NOVO Construction, Inc.
4-2021 - 10-2023
Project Engineer at NOVO Construction, Inc.
1-2020 - 4-2021
Project Coordinator at NOVO Construction, Inc.
1-2013
Creative Director at BFA Games
11-2016 - 9-2018
Temporary Construction Assistant - Salesforce Tower at Boston Properties

Education

2007 - 2010
Bachelor of Fine Arts from California State University, Chico

More Information

Social Presence :

Prographics :

Exp : 12 Location : San Francisco, California, United States Job Level : Middle Designation : Assistant Project Manager at NOVO Construction, Inc.
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Insights For Selling To Ross

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Help them realize that there is no personal risk in making this decision
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Don't ask them to move fast, let them take their time and digest all the information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ross is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Ross

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Ross move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Ross take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Ross

Personality Compatibility


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