Ruchi Gupta, CISSP, CISA, CISM

Observer
DISC Type : ci

Director - Governance, Compliance, IT Services and Support at Spring Health

Spring, Texas, United States

Overview

A cybersecurity specialist with over a decade of experience in governance, risk, and compliance. Ruchi built the Public Sector security division for a top cloud provider from the ground up. A graduate of the Indian Institute of Technology, Kanpur, colleagues describe her as thorough, a perfectionist, and technically gifted.

Outside of work, Ruchi is deeply exploring AI security and its regulatory implications, demonstrating a passion for continuous learning. She has navigated significant personal and professional changes with resilience, including running her own successful consulting firm from Puerto Rico for three years.

She was one of only 13 people selected for the prestigious Health-ISACs Rising CISO Leadership Development Program.

Personality Overview

Value Driven

Example Seeker

Curious

They ask a lot of questions and rely heavily on information and collaterals.  They are generally good communicators and can be hard to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

AI Security
Actively takes comprehensive courses on AI security, governance, and compliance, and explores the subject in her free time to understand its regulatory implications.
Public Sector Compliance
Played a pivotal role in building a leading cloud provider's Public Sector Security Program from inception, achieving multiple FedRAMP authorizations (Moderate to High).
Cybersecurity Leadership
Recently participated in the exclusive Health-ISAC's Rising CISO program and follows established frameworks like the CISO Mindmap for strategic focus.

Media Appearances

Ruchi has no verified media appearances

Work History

7-2024
Director - Governance, Compliance, IT Services and Support at Spring Health
6-2022 - 6-2024
Director, Public Sector Security Programs at Medallia
7-2019 - 6-2022
FedRAMP Technical Consultant at Medallia
8-2015 - 6-2019
Sr. Manager, Information Security at Medallia
7-2019 - 6-2022
President at Zreyas PR LLC

Education

1998 - 2000
M. Tech. from Indian Institute of Technology, Kanpur
1994 - 1998
B. Tech. from Harcourt Butler Technological Institute

More Information

Social Presence :

Prographics :

Exp : 13 Location : Spring, Texas, United States Job Level : Mid-senior Designation : Director - Governance, Compliance, IT Services and Support at Spring Health
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Insights For Selling To Ruchi

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Help them realize that there is no personal risk in making this decision

DONT's

  • Avoid making offhand commitments
  • Don’t brush off any concerns, take all questions seriously
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ruchi is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Ruchi

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Ruchi move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Ruchi take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Ruchi

Personality Compatibility


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