Ruth D.

Visionary
DISC Type : Ds

Director of Care Management and Strategic Transformation at Vaya Health

Waynesville, North Carolina, United States

Overview

Ruth D. is a seasoned healthcare leader at Vaya Health with 20 years of experience in Medicaid and behavioral health transformation. A Licensed Clinical Mental Health Counselor, she specializes in building and scaling systems for mental health, substance use, and I/DD populations, focusing on whole-person care across North Carolina.

She is passionate about translating complexity into clear, compelling narratives, a practice she calls "strategic poetics. " Ruth believes that clarity is a form of care and uses frameworks and storytelling to drive change. Her writing connects everyday observations, like a snow day, to broader concepts of leadership and systems thinking.

Unique Fact: Ruth describes herself as a "Strategic Poetics Consultant, " blending her analytical and creative skills.

Personality Overview

Big Vision Person

Direct & Assertive

Objective Evaluator

They are very professional in their approach and can weigh multiple perspectives together.  Reading between the lines and seeing beyond your words comes naturally to them. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Medicaid Transformation
Her career is dedicated to transforming systems within Medicaid, focusing on whole-person care for vulnerable populations. She frequently posts about shifts in Medicaid policy and financing.
Behavioral Health Systems
With a background from crisis counselor to director, she focuses on improving behavioral health infrastructure, recently highlighting the critical role of provider credentialing.
Equity in Healthcare
Emphasizes building equitable systems in her work. A recent post stated, "Equity-centered leadership builds bridges. Not just structures. "

Media Appearances

Ruth has no verified media appearances

Work History

Director of Care Management and Strategic Transformation at Vaya Health
Director of Geriatric and Adult Mental Health Specialty Team at Vaya Health
8-2007 - 1-2014
Clinician of Geriatric and Adult Mental Health Specialty Team at Vaya Health
6-2006 - 6-2007
Crisis Counselor at Sexual Trauma Services (Nonprofit Organization)
9-2004 - 10-2006
Community Specialist II (Probation/Parole Officer) at South Carolina Department of Juvenile Justice

Education

Master of Arts (MA) from Webster University
Bachelor of Science (BS) from University of South Carolina

More Information

Social Presence :

Prographics :

Exp : 9 Location : Waynesville, North Carolina, United States Job Level : Mid-senior Designation : Director of Care Management and Strategic Transformation at Vaya Health
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Insights For Selling To Ruth

During A Call Or A Meeting

DO's

  • During followups, use phone or text if needed, they should be fine
  • Stick to your standard pitch and qualifying script, don't try to wing it
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer

DONT's

  • Don't shy away from asking hard questions, but be extra polite
  • Don't go over them unless you are left with no other option
  • Avoid putting conscious effort into relationship-building

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ruth is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Ruth

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Ruth move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Ruth take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Ruth

Personality Compatibility


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