Ruth Rose in

Ruth Rose

Login to view DISC.
Senior Vice President | Global Enterprise Growth & CX Transformation at Transcom
📍 Orlando, Florida, United States

Ruth Rose is the Senior Vice President for Global Enterprise Growth & CX Transformation at Transcom. She specializes in scaling go-to-market strategies and leveraging AI to enhance customer experience in the BPO sector. Colleagues describe her as a "transformational", "driven", and "exceptional" leader. She holds a B.B.A. from Wichita State University.

Ruth is passionate about leadership philosophies that empower teams. She believes in fostering growth by collaboratively defining goals rather than providing step-by-step directions, creating a more rewarding environment for her team. Her interests include following developments at major firms like Accenture and Bank of America.

Unique fact: Ruth champions a "show, don’t tell" sales philosophy, arguing that AI has fundamentally changed the CX buying playbook to demand tangible proof over promises.

Read the full overview →
Experience
18 Years
Current Role
Senior Vice President | Global Enterprise Growth & CX Transformation
Job Level
Leadership
Location
Orlando, Florida, United States
Personality Overview

How Ruth shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Ruth cares about

AI in CX
Her core focus is on implementing AI-driven automation and digital-first strategies to transform customer experience for global brands.
Go-to-Market Strategy
She spearheads GTM frameworks and business strategy to scale the North American growth engine for Transcom.
+5 more topics Login to view topics
Career

Work history

6-2026
Senior Vice President | Global Enterprise Growth & CX Transformation
Transcom
9-2024 - 6-2026
Vice President of Strategic Growth
Transcom
7-2023 - 9-2024
Chief Customer Experience Officer
Step Up For Students
11-2019 - 7-2023
Associate Vice President | Global Enterprise Growth & Client Success
Sutherland
12-2016 - 11-2019
Client Partner / Account Director | Enterprise Accounts
Sutherland
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2002 - 2006
Bachelor of Business Administration (B.B.A.)
Wichita State University
2008 - 2010
Bachelors of Science
University of Phoenix
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Transcom Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Ruth. Free, 10 seconds.