Jeff Blair
Login to view DISC.Jeff is a forward-thinking growth and client engagement leader with over 25 years of experience in the global BPO and CX services industries. As Chief Growth Officer at Transcom, he specializes in deploying transformative digital and AI-based solutions. He holds a B.S. from the University of Northern Colorado.
He appears to appreciate the power of a good story to illustrate business concepts, as seen when he shared a humorous anecdote about Pope Leo XIVs poor customer experience to highlight the importance of streamlined service.
He recently participated in a "Hot Takes or Hard Truths" interview with CX Today to challenge common assumptions about AI in customer experience.
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DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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