Ruthie Salita

Questioner
DISC Type : c

Customer Success Manager at Workday

Chicago, Illinois, United States

Overview

Ruthie is a Customer Success Manager at Workday, having transitioned with the acquisition of Paradox. With a background in customer relations and a BA in Communication and Technology from DePaul University, she is skilled in fostering client success. People who have worked with her describe her as a strong contributor who brings new ideas.

Beyond her professional role, Ruthie has a global perspective, having studied French Language and Literature in Paris. Her past experiences include building a community for photographers and nature advocates, suggesting an appreciation for creative arts and the outdoors. She also has a certificate in global fluency.

During a marketing internship, she increased a photo contests engagement by over 1, 300%.

Personality Overview

Value Seeker

Cautious & Analytical

Price-Sensitive

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They are more likely than others to negotiate on pricing and terms. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Customer Success
Her career has shown a clear progression from a Client Success Specialist to a Customer Success Manager at Paradox and now Workday.
Building Relationships
She holds a certification in "Foundations for Professionals Building Relationships for Ultimate Outcomes, " underscoring her focus on professional connections.
Social Media Growth
Demonstrated massive success in past roles, increasing organic reach by 100% and contest engagement by over 1, 300% for a previous employer.

Media Appearances

Ruthie has no verified media appearances

Work History

11-2025
Customer Success Manager at Workday
11-2024 - 11-2025
Associate Client Success Manager at Paradox
10-2023 - 11-2024
Client Success Specialist at Paradox
5-2023 - 7-2024
Social Media Content and Marketing Strategist Intern at The UCAN Foundation
1-2023 - 6-2023
Social Media and Content Marketing Intern at Wild Boyz Photography

Education

9-2019 - 6-2023
BA Communications and Technology from DePaul University
3-2022 - 6-2022
French Language and Literature from Alliance Française de Paris

More Information

Social Presence :

Prographics :

Exp : 3 Location : Chicago, Illinois, United States Job Level : Middle Designation : Customer Success Manager at Workday
URL has been copied!

Insights For Selling To Ruthie

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Tell them that you will come back if you don’t have a good answer for a question
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t overhype the product/pitch, keep it measured
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ruthie is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Ruthie

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Ruthie move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Ruthie take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Ruthie

Personality Compatibility


Other Workday Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.