Ryan Nakahara in

Ryan Nakahara

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Senior Account Executive - Enterprise at Genesys
📍 Raleigh-Durham-Chapel Hill Area, United States

Ryan Nakahara is an enterprise sales leader at Genesys, focusing on aligning AI and customer experience transformations with key business outcomes. He previously served as a Regional Vice President at Salesforce, leading teams that supported major US banking institutions. He holds a Bachelor of Arts from Bucknell University.

He is keenly focused on the practical application of emerging technologies, particularly how "agentic AI" is evolving from simply answering questions to actively taking action and resolving complex customer issues.

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Experience
18 Years
Current Role
Senior Account Executive - Enterprise
Job Level
Mid-senior
Location
Raleigh-Durham-Chapel Hill Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Ryan cares about

AI in Customer Experience
His current role and recent shared content focus heavily on using AI, especially agentic AI, to modernize customer journeys and drive business outcomes.
Enterprise Transformation
Throughout his career, he has partnered with executive leaders to navigate complex transformation initiatives involving AI, cloud modernization, and digital innovation for large organizations.
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Career

Work history

1-2025
Senior Account Executive - Enterprise
Genesys
2-2022 - 9-2024
Regional Vice President, Sales - Strategic Banking
Salesforce
2-2017 - 2-2022
Strategic Account Executive - Enterprise Banking
Salesforce
2-2015 - 2-2017
Strategic Account Manager, Platform
Salesforce
8-2014 - 2-2015
Principal Sales Engineer
Salesforce
In the press

Media appearances

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Education
2004 - 2008
BA
Bucknell University
2000 - 2004
Education details unavailable
Staples High School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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