Jim Connolly in

Jim Connolly

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Senior Director of Enterprise Sales at Genesys
📍 North Andover, Massachusetts, United States

Jim Connolly is a collaboration-oriented Senior Director of Sales for North American Financial Services at Genesys, specializing in Cloud CX and Multicloud CX. With a history at Oracle, he is described by colleagues as a focused and supportive leader. He is a graduate of Gannon University.

Beyond his professional life, Jim has a strong background in competitive sports. During his time at Gannon University, he was a dedicated athlete, playing four years of NCAA Baseball and also participating for one season as a walk-on in NCAA Football.

Unique fact: Jim was a dual-sport athlete in college, competing in both NCAA baseball and football.

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Experience
20 Years
Current Role
Senior Director of Enterprise Sales
Job Level
Senior
Location
North Andover, Massachusetts, United States
Personality Overview

How Jim shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jim cares about

CX Partner Ecosystems
Shared enthusiasm for the deepening partnership between Genesys and Salesforce, highlighting its innovative potential for the customer experience industry beyond simple integrations.
CCaaS Market Leadership
Actively promotes Genesys's position in the Gartner Magic Quadrant for CCaaS, indicating a focus on competitive standing and delivering value to partners and customers.
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Career

Work history

11-2020
Senior Director of Enterprise Sales
Genesys
4-2014 - 10-2020
Senior Account Executive
Genesys Cloud Services Inc
6-2012 - 4-2014
Enterprise Technology Sales Manager
Oracle
6-2011 - 5-2012
Enterprise Regional Sales Manager
Oracle
6-2010 - 5-2011
Healthcare Territory Manager
Oracle
In the press

Media appearances

Jim Connolly – Senior Director of Sales - NA Financial Services at Genesys (The Org). Featured in The Org
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Education
BS
Gannon University
Education details unavailable
Andover High School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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