Sam Cole in

Sam Cole

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Enterprise Account Executive/Channel Manager at ujet.cx
📍 Fort Worth, Texas, United States

Sam Cole is an Enterprise Account Executive at UJET with a background in client sales from his time at Bazaarvoice. A graduate of Texas Tech Universitys Rawls College of Business, he focuses on improving business processes and customer experience through technology.

During his time at university, Sam was recognized for his outstanding community service and high chapter involvement, for which he received a scholarship. This suggests a long-standing interest in community engagement alongside academic and professional pursuits.

Interestingly, Sam holds an OSHA certification for construction safety and is a certified forklift operator.

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Experience
6 Years
Current Role
Enterprise Account Executive/Channel Manager
Job Level
Middle
Location
Fort Worth, Texas, United States
Personality Overview

How Sam shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Sam cares about

AI in CX
He believes AI should not replace humans but act as a filter, handling low-complexity tasks so agents can focus on empathy and high-stakes problem-solving.
CX Automation
He uses a framework based on complexity, emotional weight, and business risk to decide which customer service tasks are suitable for automation.
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Career

Work history

12-2025
Enterprise Account Executive/Channel Manager
ujet.cx
5-2025 - 12-2025
Account Director- Client Sales- Team Lead
Bazaarvoice
3-2024 - 6-2025
Account Director- Client Sales
Bazaarvoice
3-2023 - 3-2024
Associate Account Director-Global Accounts
Bazaarvoice
9-2022 - 3-2023
Outbound Business Representative-Team Lead
Bazaarvoice
In the press

Media appearances

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Education
2017 - 2021
Bachelor's degree
Texas Tech University - Rawls College of Business
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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