Sam Cracknell in

Sam Cracknell

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Digital Operations Manager at FatFace
📍 United Kingdom

An experienced Digital Operations Manager with over a decade in e-commerce at companies like FatFace and Debenhams. A Brunel University of London graduate, she excels in enhancing operational efficiency and scalability. Colleagues describe her as a tenacious, calm, and logical collaborator who builds strong, empowered teams.

She is highly skilled at creating unity and a sharp delivery focus across diverse teams, including technology and external vendors.

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Experience
12 Years
Current Role
Digital Operations Manager
Job Level
Middle
Location
United Kingdom
Personality Overview

How Sam shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Sam cares about

Digital Operations
Brings over a decade of experience in digital e-commerce operations, focusing on improving efficiency, effectiveness, and scalability in line with business strategy.
Customer Experience
Praised by colleagues for her commitment to ensuring the best possible customer experience and achieving the right result for both the customer and the business.
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Career

Work history

10-2021
Digital Operations Manager
FatFace
9-2018 - 4-2021
Head of Digital Operations
Debenhams
4-2013 - 9-2018
Senior Operations Manager
Debenhams
9-2012 - 4-2013
Operations Manager - Channels and International
Debenhams
Section Manager
Marks and Spencer
In the press

Media appearances

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Education
2001 - 2004
Bachelor's degree
Brunel University of London
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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