Sandra Soto
Login to view DISC.Sandra Soto is a Business Administrator with over 14 years of experience as a Director of Customer Experience in the BPO, retail, and credit sectors. She holds a CEM Expert certification from IZO and specializes in designing customer experiences and leveraging the customers economic model as a financial management tool.
She is deeply passionate about the Customer Experience field, actively participating in industry events like Goxperience2025. Sandra values networking and learning from peers and leaders in the CX community, fostering connections and celebrating shared professional passions.
Unique fact: She specializes in applying the economic model of the client as a direct tool for financial management within a company.
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DISC behavioral profile
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