Santhana Gopalan Narayanaswamy

Visionary
DISC Type : Ds

Acting Senior Executive - Core Medibank Customer Systems at Medibank

Greater Melbourne Area, Australia

Overview

Santhana is a senior technology executive at Medibank, skilled at partnering with C-level executives to execute technology strategies that drive business outcomes. He has extensive experience in modernizing legacy systems, managing portfolios up to $20 million, and is described by colleagues as dynamic, flexible, and strategic.

He once led a complex green-field transformation program, migrating core systems from Mainframe to SAP.

Personality Overview

Fast But Thoughtful

Risk Tolerant

Big Vision Person

They exhibit a rare combination of being result-oriented but patient at the same time.  They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

HealthTech Innovation
His role as Head of Health Technology Platforms at Medibank's Amplar Health involves modernizing technology and shifting to a product-driven strategy in the health sector.
Cloud First Strategy
He created and executed a "Cloud First Strategy" in a past role to reduce operational costs and align with enterprise goals.
Dynamics 365
He frequently posts about opportunities for leading and building technical teams focused on the Dynamics 365 platform, indicating it's a key area of growth.

Media Appearances

Santhana has no verified media appearances

Work History

2-2024 - 10-2024
Acting Senior Executive - Core Medibank Customer Systems at Medibank
9-2021
Head of Health Technology Platforms and Services (Amplar Health) at Medibank
7-2019 - 9-2021
Head of SAP Practice at Medibank
7-2016 - 7-2019
Program Manager at Medibank
9-2014 - 6-2016
Senior Project Manager at Medibank

Education

SAFe Training from Medibank
Heart of Leadership from Medibank

More Information

Social Presence :

Prographics :

Exp : 26 Location : Greater Melbourne Area, Australia Job Level : Mid-senior Designation : Acting Senior Executive - Core Medibank Customer Systems at Medibank
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Insights For Selling To Santhana

During A Call Or A Meeting

DO's

  • Focus on the results that your product produces, expect some strategic questions in return
  • During followups, use phone or text if needed, they should be fine
  • Let them know of potential risks but suggest mitigation methods alongside

DONT's

  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't take their patience for granted, avoid long-winding sermons
  • Don't go over them unless you are left with no other option

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Santhana is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Santhana

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Santhana move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Santhana take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Santhana

Personality Compatibility


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