Santhosh Seturaman in

Santhosh Seturaman

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Director of Business Operations at EqualizeRCM
📍 Coimbatore, Tamil Nadu, India

Santhosh is a seasoned operations professional with approximately 23 years of experience in the BPO/KPO sectors, currently serving as Director of Business Operations at EqualizeRCM. His expertise spans US Healthcare transaction processing, machine learning data operations, and contact center management. He holds Six Sigma Green Belt and Lean certifications.

He is passionate about thought leadership, driving cultural changes within organizations, and fostering innovation and business development. A core professional interest for him is cost avoidance, which he summarizes with the mantra "Cheaper, Faster & Better," demonstrating a commitment to efficiency and process improvement.

Peers and colleagues consistently describe him as a detail-oriented, dependable, and strong operational leader with excellent analytical and problem-solving skills.

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Current Role
Director of Business Operations
Location
Coimbatore, Tamil Nadu, India
Personality Overview

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Decision Approach
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Priorities

Topics Santhosh cares about

Healthcare Operations
Has extensive domain expertise in US healthcare, including E2E claims adjudication, medical scribing workflows, and managing large teams focused on healthcare BPO services.
Operational Efficiency
Passionate about cost avoidance (“Cheaper, Faster & Better”), a focus supported by his certifications and training in Lean and Six Sigma methodologies.
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Career

Work history

7-2025
Director of Business Operations
EqualizeRCM
7-2023 - 6-2024
Vice President Operations
Accenture in India
6-2022 - 6-2023
Director - DAX Operations
Nuance Communications
11-2019 - 5-2022
Senior Operations Manager
Amazon
9-2014 - 11-2019
Associate Director - Operations
Cognizant
In the press

Media appearances

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Education
1997 - 2000
B.Com
Bharathiar University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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