Santiago Abraham in

Santiago Abraham

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Chief Information Officer, OptumRX at Optum
📍 Minneapolis, Minnesota, United States

Santiago Abraham serves as the Chief Information Officer at OptumRx, where he focuses on delivering innovative, customer-centered technology solutions. A graduate of the Georgia Institute of Technology, he has extensive experience leading technology strategy and high-performing teams in the healthcare, hospitality, and transportation sectors, previously holding leadership roles at Buffalo Wild Wings and Royal Caribbean Cruises.

His career reflects a commitment to leveraging technology to enhance the customer journey, from optimizing revenue systems on cruise ships to transforming the pharmacy and healthcare experience for millions. This focus suggests a deep-seated interest in creating simple, seamless, and affordable services that improve peoples lives through technological innovation and strategic leadership.

He has a uniquely diverse background, having applied his IT expertise to generate revenue and efficiency in the restaurant industry before moving into healthcare.

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Experience
29 Years
Current Role
Chief Information Officer, OptumRX
Job Level
Leadership
Location
Minneapolis, Minnesota, United States
Personality Overview

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Decision Approach
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Priorities

Topics Santiago cares about

AI in Healthcare
Frequently speaks on leveraging predictive and generative AI to improve pharmacy services, enhance patient experiences, and drive affordability in healthcare.
Customer-Centered Tech
His career across hospitality at Royal Caribbean and Buffalo Wild Wings and now healthcare at OptumRx demonstrates a focus on using technology to create better consumer experiences.
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Career

Work history

8-2021
Chief Information Officer, OptumRX
Optum
5-2018 - 8-2021
Chief Information Officer, Government Health Plans
UnitedHealthcare
12-2016 - 5-2018
Chief Information Officer
Buffalo Wild Wings
9-2010 - 12-2016
Vice President Information Technology
Royal Caribbean Cruises Ltd.
9-2007 - 9-2010
Associate Vice President Information Technology
Royal Caribbean Cruises Ltd.
In the press

Media appearances

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Education
1995 - 1997
Master's degree
Georgia Institute of Technology
1991 - 1995
Bachelor's degree
Georgia Institute of Technology
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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