Sapna Hetal

Commander
DISC Type : D

Director - GPO Solutions, Onboarding & EA Operations at Sutherland

Chennai, Tamil Nadu, India

Overview

Sapna Hetal is the Director of GPO Solutions, Onboarding & EA Operations at Sutherland, with nearly 15 years of HR experience. She specializes in executive onboarding, stakeholder engagement, and enhancing the candidate experience. Colleagues describe her as diligent, passionate, and thorough, with a sharp intellect and a talent for connecting with people.

Outside of work, Sapna is committed to continuous professional development, frequently participating in leadership workshops and conferences. She is actively learning about authentic leadership, business storytelling, and the economic impact of artificial intelligence. During her time at Stella Maris College, she was a member of the Western Dance Team.

She is a member of the WILL Women in Leadership League, partnering with the WILL Forum to advance gender-balanced leadership.

Personality Overview

Very Quick

Decisive

Candid & Clear

They are not always relationship oriented.  They like to move fast and expect the same from others. They respond better to strong and respectful interactions.

Topics They Care About

Executive Onboarding
A core part of her current role at Sutherland, she is consistently praised in recommendations for creating an amazing and thorough onboarding experience for new executives.
Leadership Development
She actively participates in workshops on "Authentic Leadership," "Emotional Intelligence," and "Building Executive Presence" to enhance her professional skills.
AI in Business
She has recently engaged in discussions on how AI has transitioned from a niche tool into a core economic force, reshaping the business world.

Media Appearances

Sapna has no verified media appearances

Work History

12-2024
Director - GPO Solutions, Onboarding & EA Operations at Sutherland
9-2022 - 1-2025
EA Operations & PMO- Global People Office at Sutherland
1-2022 - 12-2024
Senior Manager- Global Candidate Relations at Sutherland
3-2011 - 7-2013
Senior Executive HR at FFI
7-2010 - 10-2010
HR Consultant(Contract) at Maveric Systems

Education

2001 - 2004
B.A from Stella Maris

More Information

Social Presence :

Prographics :

Exp : 7 Location : Chennai, Tamil Nadu, India Job Level : Mid-senior Designation : Director - GPO Solutions, Onboarding & EA Operations at Sutherland
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Insights For Selling To Sapna

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending time doing small talk
  • Make sure that you circle back fast on any action items, it wins their trust
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.

DONT's

  • Avoid being a storyteller and don’t try to oversell
  • Don't try too hard to forge relationships with them
  • Avoid being too verbose

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sapna is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Sapna

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Sapna move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Sapna take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Sapna

Personality Compatibility


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